Shipping Policy

Last updated: September 14, 2026

Shipping Policy

Velvalo ships selected products to available destinations shown at checkout.

Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Delivery

Estimated delivery times and shipping costs are displayed at checkout based on your delivery address and selected shipping method.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs, weather, public holidays, or other circumstances outside our control.

Tracking

Where tracking is available, tracking information will be sent to the email address provided during checkout.

Incorrect Address

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order needs to be reshipped because of an incorrect address.

International Orders

International customers may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by the destination country.

Contact

For shipping questions:

Velvalo
Email: support@velvalo.com